This policy applies to the website we operate, our use of emails and text messages and any other methods we use for collecting information. It covers what we collect and why, what we do with the information, what we won’t do with the information, and what rights you have.
We will only ever collect the information we need – including data that will be useful to help improve our services.
We may collect and process the following data about you:
1. Personal information, such as name, postal address, phone number, email address, that you provide by filling in forms on our website, emailing us, provide via social media, when you contact us via telephone and includes information provided when you submit a question to us or provide us with feedback. This also includes any information you provide us.
2. Details of your visits to our site including but not limited to, IP addresses (the location of the computer on the internet), pages accessed, and files downloaded. This helps us to determine how many people use our sites, how many people visit on a regular basis, and how popular our pages are. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. It simply allows us to monitor and improve our service.
We may process your personal data for our legitimate business interests. “Legitimate Interests” means the interests of our company in conducting and managing our business and providing you with the best services and products in the most secure way. These interests include:
Sometimes information about you will have been obtained from other organisations. or if you have made an enquiry with a third party. We may also receive information from other third parties instructed by you. Please refer to their respective privacy notices for information for how they deal with information about you.
If you have any concerns about the processing described above, you have the right to object to this processing. For more information on your rights please see “Your Right” section below.
Whenever the processing of your personal data requires your consent then you will be given the opportunity to opt-in or opt-out to having your contact details used as set out above, at the time your details are submitted.
We may share some of your personal data with, or obtain personal data from third parties. We will make sure that these third parties respect your personal data and comply with data protection laws.
Information is stored by us on computers located in the UK. We may transfer the information to other offices and to other reputable third-party organisations as explained above – they may be situated inside or outside the European Economic Area. We may also store information in paper files. We do not generally process outside the European Economic Area, but should this occur, it will be done only in a way that it complies with current law and regulations.
Norge has security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely to protect against its loss, misuse and alteration.
Norge take steps to ensure that any businesses that we share your data with will have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored correctly.
Unfortunately, the transmission of data across the internet is not completely secure and whilst we do our best to try to protect the security of your information we cannot ensure or guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred.
We will keep your information only for as long as we need it to provide you with the goods, services or information you have required, to administer your relationship with us, to comply with the law, or to ensure we do not communicate with people that have asked us not to. As a group, we are committed to combatting the issue of fraudulent claims and therefore we do retain personal data for this purpose indefinitely. When we no longer need information, we will always dispose of it securely, using specialist companies if necessary to do this work for us.
When individuals apply to work at Norge Mining PLC, we will only use the information they supply to us to process their application and to monitor recruitment statistics.
Once a person has taken up employment with Norge, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with Norge has ended, we will retain the file in accordance with the requirements of our retention schedule.
Under the data protection legislation, you have the right to request copies of your data, request rectification of your data, request erasure of your data, object to Us processing your data, the right to prevent your data being used for direct marketing, request us to restrict the process and where our systems allow, the right to access a copy of the information we hold about you (a subject access request).
To raise any objections or to exercise any of your rights, you can send an email to firstname.lastname@example.org or write to us at Norge Mining PLC, The Annexe, The Gables, Potters Green, Dane End, Ware, Hertfordshire, SG12 0JU.
When you get in touch, we will come back to you as soon as possible and where possible within one month. If your request is more complicated, it may take a little longer to come back to you, but we will come back to you within two months of your request. There is no charge for most requests, but if you ask us to provide a significant about of data for example, we may ask you to pay a reasonable admin fee. We may also ask you to verify your identity before we provide any information to you.
If you have any complaints about Norge’s processing of your personal information you can email email@example.com or write to us at Norge Mining PLC, The Annexe, The Gables, Potters Green, Dane End, Ware, Hertfordshire, SG12 0JU.
You use our contact form or you can write to us at Norge Mining PLC, The Annexe, The Gables, Potters Green, Dane End, Ware, Hertfordshire, SG12 0JU.